Building an Agent

The agent builder is where you shape your VWAM shopping assistant end to end. From a single workspace you can set its design, define the rules that guide how it talks to shoppers, add product collections and data sources, and preview the live chat as you go. Your changes save automatically as you work, and publishing pushes the latest version to your live agent.

The articles below walk you through the key parts of building an agent:

• Configuring Rules & Agent Logic — How rules shape your agent's behavior, and how AI rule-generation works.